http://www.extendedtechnologies.com/articles/news.php Extended Technologies Online Newsletter Mon, 17 Nov 2008 12:20:26 CST http://www.extendedtechnologies.com/articles/news.php?xnewsaction=fullnews&newsarch=112008&newsid=1 Mon, 10 Nov 2008 10:22:59 CST
Sandra Cashe has been named the new President of SalonBiz and SpaBiz. Previously, she was Vice President of Aveda Sales and Education for Neill Corporation and has an extensive background in business involving integrating technology to help her customers grow sales and streamline operations. Get to know Sandra in depth as she talks about the software, how business can survive and prosper in tough economic times, her favorite products and more.]]> http://www.extendedtechnologies.com/articles/news.php?xnewsaction=fullnews&newsarch=112008&newsid=1 http://www.extendedtechnologies.com/articles/news.php?xnewsaction=fullnews&newsarch=102008&newsid=1 Wed, 08 Oct 2008 13:57:39 CDT Heath Smith Opens Up His Playbook for Increasing Service Productivity

When you hear the word "coach," many things may come into your mind: that new bag you've had your eye on, the business trip you have coming up or a bad sitcom starring Craig T. Nelson. But does it ever make you think of a way to increase your service productivity? Sometimes the thought of that type of intense and intimate interaction with your staff is overwhelming. But if you take an overall view of the coaching process, you'll see the advantages and opportunities it presents for both of you.

]]> http://www.extendedtechnologies.com/articles/news.php?xnewsaction=fullnews&newsarch=102008&newsid=1 http://www.extendedtechnologies.com/articles/news.php?xnewsaction=fullnews&newsarch=092008&newsid=1 Tue, 09 Sep 2008 15:41:24 CDT Lydia Adams Shares Her Tips For Strengthening Profitability

Although we often hear or use sports analogies in the salon and spa business, many of us are less than world-class athletes (which may be putting it mildly). However, we do understand and value the importance of training—we just go about it in a different way than your average Olympian.

Lydia Adams has proven to be a successful "coach" when it comes to strengthening profitability for salons and spas. Her accounting knowledge has been instrumental in assisting customers with implementing and understanding the financial processes that will help make their locations more efficient, accurate and profitable. She recommends focusing on five key areas in order to bulk up your bottom line.
]]> http://www.extendedtechnologies.com/articles/news.php?xnewsaction=fullnews&newsarch=092008&newsid=1 http://www.extendedtechnologies.com/articles/news.php?xnewsaction=fullnews&newsarch=082008&newsid=1 Mon, 28 Jul 2008 14:35:13 CDT Why "Sell" Isn't Just Another Four-Letter Word

William Edge has become a leader in the industry by re-inventing the concept of selling. His unconventional (yet very successful) methods have made him a sought-after motivational speaker and consultant while his William Edge Salons are among the most cutting "edge" in Texas.]]> http://www.extendedtechnologies.com/articles/news.php?xnewsaction=fullnews&newsarch=082008&newsid=1 http://www.extendedtechnologies.com/articles/news.php?xnewsaction=fullnews&newsarch=072008&newsid=1 Mon, 23 Jun 2008 09:34:40 CDT What You Can Do To Build The Best Team For Your Business

When Marilyn Ihloff opened Ihloff Salon and Day Spa in 1980 in Tulsa, Oklahoma, she knew that the key to her success was attracting (and then retaining) the best team possible to help her grow her business. In the nearly 30 years since then, her methods have proven to be more than effective—she has expanded her brand to three different locations (with a fourth on the way) and has consistently been recognized in both her community and within the industry.]]> http://www.extendedtechnologies.com/articles/news.php?xnewsaction=fullnews&newsarch=072008&newsid=1 http://www.extendedtechnologies.com/articles/news.php?xnewsaction=fullnews&newsarch=062008&newsid=1 Mon, 02 Jun 2008 10:47:09 CDT Revealing Simple Ways To Deliver Secret Service Through Technology

Successful, sustainable salons and spas know how to differentiate themselves through the customer service they deliver and the relationships they build on a daily basis. World-class service can be delivered consistently and effectively – no matter what size company you are. From a single chair to multiple locations, there are many things you can do that cost little or no money and have an immediate impact on your customers' experience. You'll also see an impact on your bottom line through increased retention, new customer referrals, higher staff satisfaction, and increased sales revenue.]]> http://www.extendedtechnologies.com/articles/news.php?xnewsaction=fullnews&newsarch=062008&newsid=1